When people with chronic issues come for treatment, often they are those who have been around a number of therapists without much success.  Then they come to check out what we do. In these instances, our focus is simple: find the ‘root cause’.

My very first teacher, Ken Woodward, taught me to be curious. Ken maintained it was the key to being successful in enabling patients back to wellness, and emphasised that we had to ask the right questions – and sometimes the hard questions. I did not realise at the time quite what this meant.

After a while in practice in my clinic, Ken’s words evolved into a clearer, more thought-out process. 

My four main points:

  • Always see the whole body, the whole person.
  • Always be genuinely curious – treat it like a case to be solved!
  • Always remember how far back it can go: what was their childhood like? How did they study, what sport did they play? Have they had any falls? Any head injuries? Have they ever ridden horses or done a bungee jump?
  • Always work on your anatomy and physiology and make friends with it. It is a lifelong journey of exploration. Really take time in understanding connections.

When I began training with the Tom Hendrickson in 2006, Tom likened my four points to SOAP notes.

Subjective: This is all about the reason for treatment and history, which may go back a long way, so get curious and ask! It’s at this point the treatment may touch onto general well-being, which is great to know too.

Objective: This is about our observations, it’s where we can assess active range of movement (ROM), passive movement, isometric testing and at times gentle palpation. We will be assessing their standing, their walking and how they hold their body.

Assessment/Action: Making notes on any treatment given through your assessment process. Noting what structures or condition could be responsible for your persons condition/pain.

Plan: Outline goals, aims, and how many treatments you might recommend. I always share my plan. I do explain this could change, sometime as we unravel a painful area, the response is not what we anticipate, so it may change. This is never a worry if you have always worked on your anatomy and physiology, but it needs communicating to the patient.

Here is an example case study relating to this process:

A young woman of 22yrs came to see me with long term chronic headache which were debilitating. She had her hairdressing exams coming up and needed help quickly. 

We started by looking at food that could be triggering her, and I gently asked her if there were any stresses in her life? We sat there chatting, me asking and questioning to get an idea of her world. 

I was observing the way she sat. There was a little anterior rotation through her upper ribs, with tension through the anterior neck. As well as that, the right GH joint just looked a little tense and seemed to be sitting higher than the other.

I enquired whether she had ever had a fall, or an accident with significant impact.

She smiled and said she had fallen over a rope swing when she was 14yrs and fractured her collar bone. I asked if she had had treatment, and it turned out she hadn’t, due to small size of the fracture. She said it had just been very sore and painful for quite a while.

On assessment, there was considerable tension in splenius capitus and cervices, scalenus, upper trap, multifidi, pec minor, subclavius. 

I suggested that we treated her as if she had just fallen off the rope swing, unravelling the old injury. I had a feeling the headaches would clear up.

It took just four treatments, in which I mostly employed the Hendrickson Method with precise strokes, for the headaches to clear.

It was all about getting curious. Instead of leaping into probing around the neck and head, as she told me previous therapists had done, our conversation revealed where I should focus her treatment. It is often this way; by taking the time to understand and acknowledge a patient’s history, we can reveal the path forward to their wellness.

Susan Bennett FLCSP (Phys)

Sue qualified in Remedial Massage in 1991 at the Northern Institute of Massage gaining a solid foundation on which to build her bodywork skills. Since 1991, Sue has continued her education to include a vast range of soft tissue techniques, giving her a great knowledge of anatomy and physiology, acquiring the title of physiotherapist in 2004. Sue also gained her Higher Grade Diploma in Manipulative Therapy in 2002.

After being in practice for a number of years, Sue wanted to expand her knowledge and find a soft-tissue technique which would enhance her treatments and create greater precision in clinic. She found this by travelling to the US in order to train under leading chiropractor Tom Hendrickson in San Francisco for 7 years.

In 2009 became the UK’s first qualified Hendrickson Method® therapist and is an ambassador for the Hendrickson Method® in the UK. Sue continues to undertake mentoring from Dr Tom Hendrickson in Berkeley, CA.

Committed to continually developing her knowledge and skills, most recently Sue completed a 10 month series in 2018 in Myofascial Anatomy & Movement for Pilates & Yoga teachers with Gary Carter of Natural Bodies.

Sue has also completed training with the Nuero Orthopedic Institute to further her understanding of pain and its mechanisms. She has undertaken the following workshops: Explain Pain, Mobilisation of the Nervous System and Graded Motor Imagery.

Sue is also a teacher and trainer of physiotherapy; she writes and delivers various workshops for physiotherapy and massage therapists throughout the UK, Ireland and Canada, and is PTLLS trained. She is also a neuro-linguistic programming (NLP) practitioner.

Professional Memberships:

Tim Paine

Tim is the registrar and founder of the Sports Therapy UK, and has over 30 years experience in developing and teaching sports therapy courses, both through his organisation Sports Therapy UK and as a senior lecturer at the University of Bedfordshire. Tim is a Senior Fellow of the Higher Education Academy and has acted as advisor for national occupational standards, to national awarding bodies, colleges, and universities. He has also been a panel member for various validations of degree and foundation degrees and is currently a Consultant Advisor to VTCT for their training awards in sports massage.

Tim is a published Sports Massage therapy author and is currently working on the 4th edition of his book, The Complete Guide to Sports Massage. He is also working on a follow-up book on advanced soft tissue techniques with his colleague and Academic Lead for Sports Therapy UK, Jade Revell.

During his career, Tim has worked with many sportspeople, in particular the players at Finchley R.F.C. He has also presented research at various conferences around the world including the World Federation of Athletic Training and Therapy World Congress: Athletic rehabilitation and conditioning for the athletes in Tokyo, Japan in 2007 and San Antonio, Texas U.S.A in 2009. More recently, Tim reported on latest research conducted with colleague Peter Sheard on the ‘differing effects of four variations of neuromuscular technique (NMT) on range of motion in healthy athletes’ at the inaugural European Society of Athletic Training and Therapy Conference in Jerzmanowice, Poland.

The formation of BeActive Clinic is the fulfilment of Tim’s long-term ambitions to create a centre combining education, a range of treatments based on sound evidence, outstanding service, and physical mobility to improve individuals’ comfort and longevity. The BeActive team of staff, instructors and practitioners combine and constantly strive to deliver education and excellence.

Not joined up yet?

There’s plenty of reasons to join the LCSP Register

And much more…

Susan Bennett FLCSP (Phys)

Sue qualified in Remedial Massage in 1991 at the Northern Institute of Massage gaining a solid foundation on which to build her bodywork skills. Since 1991, Sue has continued her education to include a vast range of soft tissue techniques, giving her a great knowledge of anatomy and physiology, acquiring the title of physiotherapist in 2004. Sue also gained her Higher Grade Diploma in Manipulative Therapy in 2002.

After being in practice for a number of years, Sue wanted to expand her knowledge and find a soft-tissue technique which would enhance her treatments and create greater precision in clinic. She found this by travelling to the US in order to train under leading chiropractor Tom Hendrickson in San Francisco for 7 years.

In 2009 became the UK’s first qualified Hendrickson Method® therapist and is an ambassador for the Hendrickson Method® in the UK. Sue continues to undertake mentoring from Dr Tom Hendrickson in Berkeley, CA.

Committed to continually developing her knowledge and skills, most recently Sue completed a 10 month series in 2018 in Myofascial Anatomy & Movement for Pilates & Yoga teachers with Gary Carter of Natural Bodies.

Sue has also completed training with the Nuero Orthopedic Institute to further her understanding of pain and its mechanisms. She has undertaken the following workshops: Explain Pain, Mobilisation of the Nervous System and Graded Motor Imagery.

Sue is also a teacher and trainer of physiotherapy; she writes and delivers various workshops for physiotherapy and massage therapists throughout the UK, Ireland and Canada, and is PTLLS trained. She is also a neuro-linguistic programming (NLP) practitioner.

Professional Memberships:

Not joined up yet?

There’s plenty of reasons to join the LCSP Register

And much more…

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